Terms of service
Welcome to MarchDesignStudio! We're excited to provide you with high-quality digital products. Below is our detailed shipping policy to ensure you have a smooth and pleasant shopping experience with us.
1. Digital File Delivery
All products in our store are digital files. Upon successful payment, you will receive an email containing a download link to your purchased files. This process typically takes just a few minutes but may vary depending on the payment method used.
2. Email Confirmation
After completing your purchase, you will receive two emails:
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Order Confirmation Email: This email confirms that we have received your order and payment.
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Download Link Email: This email contains the link(s) to download your digital product(s).
Please check your spam or junk folder if you do not see these emails in your inbox.
3. Accessing Your Downloads
You can also access your digital downloads by logging into your account on our website and navigating to the "My Orders" section. Here, you will find all your past orders along with download links for any digital products you have purchased.
4. Download Issues
If you encounter any issues with downloading your files, please try the following steps:
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Ensure you have a stable internet connection.
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Try accessing the download link from a different browser or device.
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Disable any pop-up blockers or firewalls that might be preventing the download.
If you still face difficulties, please contact our customer support team at marchdesignes@gmail.com for assistance.
5. Download Limits
To prevent unauthorized distribution, some of our digital products may have a download limit (e.g., a maximum number of downloads or a limited time frame to download). Please make sure to download and back up your files promptly after purchase.